Hello Team,

I accidentally purchased an annual subscription instead of a monthly plan and cancelled it immediately after realizing the mistake. I then purchased the monthly plan separately, which I am actively using.

I have been following up regarding a refund since 26 May 2026 through email but have not received any response. Two days ago, I also reached out via LinkedIn and was informed that refunds are not possible. However, no further guidance or resolution has been provided.

The annual subscription was cancelled immediately and has never been used. I cannot simply let $108 go to waste due to an accidental purchase that was corrected right away. As an active paying user of the platform, I respectfully request a refund for the unused annual subscription.

I would greatly appreciate a response and an update on my refund request at the earliest.

Thank you.