Hello I accidentally purchased a subscription on Presentation Intelligence platform yesterday at 17:59 (less than 24 hours ago) using my Mastercard ending 3120, this was a mistake . I have already cancelled the subscription so that it doesnt renew. Because I do not intend to use the services, I kindly request a full refund of this accidental transaction. Thank you | Voters

Hello I accidentally purchased a subscription on Presentation Intelligence platform yesterday at 17:59 (less than 24 hours ago) using my Mastercard ending 3120, this was a mistake . I have already cancelled the subscription so that it doesnt renew. Because I do not intend to use the services, I kindly request a full refund of this accidental transaction. Thank you

Sharon Nassali

July 11, 2026

Hello, unfortunately per our policy, we cannot grant you the refund. However you will be able to use our service until the subscription runs out.