I paid 12.90usd for monthly subscription which makes me eligible for 5000credits.3 days later mu subscription is yet to be updated.Meanwhile I have been emailing your team and no response at all.Kindly assist
P
Presentation Intelligence
Dear User,
Thank you for reaching out.
We checked your account and found that your monthly subscription was activated successfully. The reason you are unable to continue using it is that your credits have already been used up.
The monthly plan includes 5000 credits, and once they are consumed, additional usage will require waiting for the next renewal cycle or purchasing more credits.
We understand this may be frustrating, and we appreciate your understanding.
Best regards,
Pi Support Team