Hello,

I recently subscribed to your service (monthly plan - ~$13), but unfortunately I did not benefit from the service at all. The PPT file I downloaded is not editable so no use for me.

I would like to request a full refund for my recent payment.

Here are my details:

Email used: zakhan131718@gmail.com]

Payment date: [ 2026-04-22]

Payment method: [visa debit card]

Please process my refund as soon as possible.

Thank you.